GENERAL CANCELLATION POLICY
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This cancellation policy applies to bookings with [YOUR BUSINESS NAME] for general work. It explains the notice, fees and refunds if a booking is changed or cancelled.
By booking, the client agrees to this policy. It works alongside any signed service agreement.

1. NOTICE PERIOD
Please give at least [48 HOURS] before the booking to cancel or reschedule.

2. CANCELLATION FEES
Cancel or reschedule with at least [48 HOURS] notice for a refund of any deposit not yet spent. With shorter notice, the deposit may be kept to cover the reserved time and any materials already bought. Once work has begun, you pay for the work done to date.

3. RESCHEDULING
A booking may be rescheduled once with the notice above, subject to availability. A second change, or a short-notice change, may be treated as a cancellation.

4. NO-SHOWS AND LATE CANCELLATIONS
A no-show, or a cancellation with less than [SHORT NOTICE], is charged in full.

5. IF WE HAVE TO CANCEL
If [YOUR BUSINESS NAME] has to cancel, the client is offered the next available date or a full refund of any deposit.

6. HOW TO CANCEL
To cancel or reschedule, contact [YOUR BUSINESS NAME] at [PHONE / EMAIL] as early as you can.

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Acknowledged by the client:
Client: ________________________________   Date: ______________
Effective date: [DATE]

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Text in [BRACKETS] is for you to fill in. This policy is a general template, not legal advice. A cancellation policy is most enforceable when the client accepts it before booking, and any mandatory refund or consumer rules depend on your jurisdiction — have it reviewed and make sure clients agree to it up front. Prepared with CloseSign.